California is committed to ensuring its citizens have access to accessible documents to comply with accessibility laws and meet the needs of people with disabilities.
For this reason, healthcare providers in California are experiencing a significant increase in demand for alternative formats for communications, including Explanation of Benefits (EOBs), bills, statements, files and records, and correspondence.
Healthcare providers encompass a range of professionals, such as hospitals, doctors, clinics, psychologists, dentists, chiropractors, nursing homes, and pharmacies. To protect the rights of individuals with disabilities, federal civil rights laws prohibit discrimination in healthcare. Let’s take a quick look at some of these laws.
What accessibility-related laws must California healthcare providers comply with?
Healthcare providers in California must comply with several visual accessibility laws, such as the ADA, Section 504 of the Rehabilitation Act, Section 508 of the Rehabilitation Act, California Civil Code 54, and California Health and Safety Code 1367.63.
These laws require that healthcare providers offer auxiliary aids and services, such as braille materials, large print, and accessible electronic formats, to achieve effective communication for people with visual disabilities. Additionally, healthcare providers must have their websites, mobile apps, and other electronic communication tools accessible to people with visual disabilities.
How can California healthcare providers make their documents accessible to people with disabilities?
If you are a healthcare provider in California, it is your responsibility to ensure that your digital assets (such as websites, apps, and emails) and communication materials are accessible to all individuals, including those with disabilities.
Allyant can assist you in making your documents and digital assets accessible.
Here are five ways Allyant can help California healthcare providers:
1. Provides comprehensive, AI-driven automation to streamline production
2. Produces alternative formats, including braille, accessible PDF, AFP, and reflowed large print
3. Delivers a customer-specific approach to tactile production with fast turnarounds
4. Prioritizes privacy and security with the world’s most secure alternate format provider
5. Meets legal requirements by providing clients with the accessibility they need and deserve, including:
- HIPAA Certified
- SSAE 18 SOC2 Type 2 Certified
- Payment Card Industry Data Security Standard (PCI-DSS)
For over 20 years, Allyant’s alternative format team has been the leading alternative format service provider assisting America’s largest companies in delivering accurate, timely, and cost-effective communications.
Ask our print remediation and production team for a quote today.