Location: Remote in Canada
Reports to: VP, Product Innovation
Schedule / Shift: Monday – Friday; EST Day Hours; 37.5 hours per week
Job Overview
As a member of the Product Development team, you will be responsible for producing high-quality technical content, such as user documentation, software design documentation, instructional videos, technical blogs, and other content in support of our software products that ensure equitable access to digital, document, and printed information for people with disabilities.
Responsibilities
- Create clear and comprehensive technical documentation, including user guides, manuals, online help, and FAQs.
- Develop and produce how-to videos and product demo videos that effectively communicate product features.
- Write engaging and informative technical blogs that showcase our products and provide valuable information to our audience.
- Assist software development teams in producing internal technical documentation.
- Maintain high standards of quality and consistency across all technical content.
- Organize and manage a repository of technical content, ensuring easy access and retrieval for team members and users.
- Work closely with Support, Training, Development, Marketing and other teams to ensure technical content aligns with overall communication strategies and customer needs.
Qualifications & Skills
- Proven experience in technical writing and content creation in the software development field.
- Experience with video production, including scripting, recording, editing, and publishing.
- Proficiency in creating various types of technical content, such as user guides, white papers, diagrams, infographics, blog posts, etc.
- Knowledge of content creation tools, such as text processing tools, video editing software, and graphic design software.
- Experience with print and digital accessibility is a plus.
- Relevant technical content creation certification is a plus.
- Bachelor’s degree in Technical Communication, Computer Science, or a related field.
- Must be located in Canada, and be authorized to work for any employer within Canada.
Remote Requirements
- Working space must be professional / business appropriate, free of distractions and safely maintained (as to meet safe working conditions followed on company premises).
- A fast, stable / uninterrupted internet connection.
Physical Demands
- Mostly sedentary, and prolonged periods of sitting and looking at a monitor screen
Allyant is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. We value a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Applications from people with disabilities are encouraged and welcomed. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.
Apply:
If you are looking to join a growing team where you can work in a customer-focused, innovative, challenging, and fun learning environment where you can acquire and hone valuable skills, we invite you to apply by:
And filling out this application form: https://forms.office.com/r/S299sbwvfj
Sending your resume and cover letter to careers@allyant.com.
