Accessible Statements

Process, generate, and securely deliver accessible statements, such as phone and cable bills, credit card statements, and explanation of benefits, in alternative formats like Braille, Reflowed Large Print, E-text, Audio, and accessible PDFs.

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Unlocking Inclusivity:
Elevate Your Docs with Accessibility for All.

Accessible statements are essential in sectors like financial, insurance, healthcare, government, and telecom. They give individuals with visual impairments, such as blindness or low vision, the ability to access vital information independently.

Overlooking accessibility can result in exclusion and non-compliance with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act of 1973 (in the US), the Accessibility for Ontarians with Disabilities Act (AODA) (in Ontario, Canada), and the Canadian Human Rights Act.

These laws underline the importance of equal access and can create significant challenges for organizations that don’t meet their accessibility requirements.

Your Trusted Partner for Secure Alternate Format Solutions.

At Allyant, we take great pride in being North America’s foremost secure alternative format provider. Our foundation is built on trust, a fact underscored by our partnership with seven of the top ten financial institutions in the US and the top five in Canada, reflecting their confidence in our secure handling of sensitive data and timely delivery.

We uphold this trust by never outsourcing any aspect of our accessible statement processing work to third-party vendors or contractors. Our dedicated team of professionals undergoes rigorous training, security checks, and background screenings, guaranteeing the highest level of privacy and security for your sensitive data.

We are third-party certified for the strictest security standards, including SSAE 18 SOC2 Type 2, Payment Card Industry Data Security Standard (PCI-DSS), and HIPAA, thereby providing complete peace of mind.

Our Technology-Driven Approach:
Your Path to Secure Accessibility.

Allyant’s revolutionary aDOCS platform sits at the center of its Accessible Statements service. aDocs seamlessly and securely integrates with customer-designated document repositories and automates the conversion of statements into alternative formats.

Our Four-Phase Approach to Accessible Statement Processing.

We work closely with our clients to deeply understand their unique needs and project specifications.

  • 1.

    Project Management and Requirements Gathering.

    We work closely with our clients to deeply understand their unique needs and project specifications.

  • 2.

    Development.

    Our development team designs the models required to automate processing based on client specifications.

  • 3.

    Processing.

    Our processing team adeptly transforms your documents into accessible formats using the aDocs platform.

  • 4.

    Quality Assurance.

    Rigorous quality checks are performed to guarantee the accuracy and compliance of the accessible statements.

Industry-Leading Delivery SLAs.

Allyant offers industry-leading Service Level Agreements (SLAs) to ensure compliance with regulatory delivery requirements such as defined in the Truth in Lending Act. Our SLAs are tailored to the type of statement, its complexity, and the processing method required. Here’s what you can expect:

  • One-Day SLA.

    For automated statement processing, we aim to deliver accessible alternative formats within a single day after meeting setup requirements and testing.

  • Five-to-Ten Days SLA.

    Manual processing is available for lower volumes or unique requirements, with a delivery commitment of 5 to 10 days.

Flexibility.

We understand that flexibility is crucial for your organization. Allyant accepts a wide range of file input formats, ensuring customers receive accessible documents and statements promptly, including Explanation of Benefits (EOBs), bills, statements, files and records, correspondence, and more.

Print Support Team.

Your Expert Awaits.

Choose Allyant as your trusted partner for alternative format statements and empower your customers with accessible and secure information. Get started today by requesting a quote or speaking with one of our experts.

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